Shopping & Returns

Shipping Switzerland

 

We ship as fast as we can, most orders go out within 2-3 days. Please contact us if you have any shipping questions. Your order will be shipped from our warehouse in Switzerland. No shipping cost with Swiss-Post.

 

Shipping EU

 

We ship as fast as we can, most orders go out within 2-3 days. Please contact us if you have any shipping questions. Your order will be shipped from our warehouse in Germany. No shipping costs with DHL.

 

International shipment (out of EU countries)

 

International shipments require additional duties and taxes to be paid by the buyer at package pickup which are not covered in our shipping rate. Make sure to check with your local postal service or customs office to find out what these fees will be before you place an order. If you have any questions, feel free to contact us.

 

Return Policy

 

If you purchased a product directly from us here at www.vargu.com and you are not satisfied for any reason, return it to us, unused and in the condition you received it, within 14 days and we will issue a refund for the purchase price of the product. VARGU products that are purchased from a retail store or other onlineshop should be returned to the original place of purchase.

 

Return costs are in customer responsibility.

 

Customers from Switzerland return to:

 

prodis-design GmbH / VARGU

 

Dotzigenstrasse 5

 

CH-3264 Diessbach

 

Customers from EU or other countries return to:

 

prodis-design GmbH / VARGU

 

Schwarzwaldstrasse 31

 

D-79539 Lörrach

 

Include the packing slip, along with reason for return. If you don't have the packing slip, please include your name, e-mail address and order number if possible.

 

 E-mail us at info@prodis-design.com with any additional questions.

 

Warranty Information

 

VARGU Guarantee

 

We take pride that our products are hand crafted. As such, we stand behind the quality and workmanship of our products. VARGU warrants its products to the original owner against defects in materials and workmanship for 2 years of the product. Our warranty does not cover any damage caused by neglect, improper care, accident, or normal wear and tear. If your product fails due to a defect in materials or workmanship, we will repair or replace it, at our discretion.

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